Privacy Policy for Seashine Labs
Effective Date: August 6, 2026
Last Updated: August 6, 2026
Seashine Labs ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.seashinelabs.com (the "Site"), make a purchase, or interact with our services.
Please read this Privacy Policy carefully. By using or accessing our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information from and about you directly when you provide it, automatically when you navigate our Site, and from third-party services.
A. Personal Information You Provide Directly
When you visit our Site, place an order, sign up for our newsletter, or contact customer support, we may collect:
Contact Information: First and last name, email address, mailing address, billing address, and phone number.
Order & Transaction Data: Products purchased, date of transaction, shipping method, and order history.
Payment Data: Payment card information and billing details. (Note: Payments are processed securely through our third-party payment gateways; Seashine Labs does not store full credit card numbers on our servers).
Account Credentials: Username and password if you create an account on our Site.
User Content: Product reviews, survey responses, or messages sent to our customer service team.
B. Information Collected Automatically
Like most online store platforms, our Site automatically collects certain information about your device and browsing activity using cookies, web beacons, and log files:
Device & Browser Details: IP address, operating system, browser type, device type, and unique device identifiers.
Usage & Analytics: Pages viewed, referring/exit URLs, time spent on pages, links clicked, and shopping cart activity (e.g., abandoned cart data).
C. Information from Third Parties
We may receive information about you from third-party services, including:
E-Commerce & Marketing Platforms: Data from third-party integrations such as Klaviyo, Google Analytics, and social media platforms (e.g., Meta/Facebook, TikTok).
Payment & Fulfillment Partners: Address validation and payment verification details.
2. How We Use Your Information
We use the information we collect for business and commercial purposes, including to:
Fulfill & Manage Orders: Process transactions, send order confirmations, coordinate shipping, and handle returns or customer support inquiries.
Improve Our Site & Services: Understand how visitors interact with our Squarespace site to optimize user experience, navigation, and product offerings.
Marketing Communications: Send promotional emails, SMS updates, newsletters, and special offers (with your consent, where required by law).
Targeted Advertising: Deliver relevant advertisements and retargeting campaigns on platforms like Google, Meta, and TikTok based on your interests and browsing behavior.
Security & Fraud Prevention: Protect our Site, business, and customers against unauthorized access, fraudulent transactions, and security threats.
Legal Compliance: Comply with applicable legal obligations, enforcement requests, and legal proceedings.
3. Sharing & Disclosure of Information
We do not sell your personal information for monetary compensation. We may share your information with trusted third-party service providers who perform operations on our behalf:
Platform Provider: Our website is hosted on Squarespace, which provides us with the e-commerce platform that allows us to sell our products to you. Your data is stored through Squarespace’s data storage and application framework.
Payment Processors: Payment information is transmitted directly to secure third-party processors (such as Stripe, PayPal, Apple Pay) operating under strict encryption standards (PCI-DSS).
Fulfillment & Shipping: Logistics and courier partners to package and deliver your orders.
Marketing & Analytics Services: Providers like Google Analytics, Klaviyo (email/SMS marketing), Meta Ads, and Google Merchant Center to run analytics, manage marketing lists, and serve targeted ads.
Legal Requirements: We may disclose your information if required to do so by law or in good faith belief that such action is necessary to comply with state or federal laws, respond to a court order, or protect the rights, property, or safety of Seashine Labs, our customers, or the public.
4. Cookies and Tracking Technologies
Our Site utilizes cookies and similar tracking technologies (pixels, web beacons, and tags) to enhance site performance, analyze traffic, and deliver personalized content.
Essential Cookies: Necessary for basic site functionality, such as maintaining your shopping bag and navigating secure areas.
Analytics & Performance Cookies: Help us measure site activity, popular pages, and user journeys via Squarespace Analytics and Google Analytics.
Advertising & Targeting Cookies: Used by advertising networks (such as Meta and Google) to track browsing habits across sites and show tailored advertisements.
Managing Cookies: You can adjust your browser settings to refuse or block cookies. Please note that disabling essential cookies may impact the functionality of our e-commerce store.
5. Your Rights and Choices
Depending on your place of residence, you may have specific rights regarding your personal information:
Access & Portability: The right to request access to the personal data we hold about you.
Correction & Deletion: The right to request that we correct inaccurate data or delete your personal information (subject to certain legal exceptions, such as record retention for tax/order history).
Marketing Opt-Outs:
Email: You may opt out of receiving promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any marketing email.
SMS: You can opt out of text marketing by replying "STOP" to any promotional text message.
"Do Not Sell or Share My Personal Information" (California Residents / CCPA/CPRA): If you are a California resident, you have the right to direct us not to share or process your personal data for targeted advertising. You can exercise this right by contacting us at the details below or via applicable cookie preferences on our Site.
6. Data Security and Retention
We implement reasonable administrative, technical, and physical security measures—including SSL encryption technology provided by Squarespace—to safeguard your personal information against loss, theft, and unauthorized access.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, resolve disputes, enforce legal agreements, and satisfy statutory record-keeping requirements (such as tax and financial obligations).
7. Children's Privacy
Our Site and products are not intended for or directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.
8. Third-Party Websites
Our Site may contain links to external third-party websites (e.g., social media channels, stockist locator maps). We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review the privacy policies of any third-party site you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technological developments. Updates will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Seashine Labs
Attn: Privacy Team
Email: hello@seashinelabs.com
Website: https://www.seashinelabs.com